Heat Pump Services

Heat Pump Repair and Installation in Metro Atlanta

Apex Residential Solutions provides expert heat pump repair in Atlanta and heat pump installation in Stockbridge for year-round comfort. Because heat pumps handle both heating and cooling, our team focuses on accurate diagnosis, proper sizing, and reliable performance in every season.

Heat pump repair for heating and cooling problems

Fixing the Issues that Are Unique to Heat Pumps

Heat pump problems can show up differently depending on whether the system is trying to heat or cool, and that is where experience matters. We repair common issues like defrost control failures, refrigerant leaks, electrical faults, and thermostat communication problems. If the outdoor unit is icing over excessively or the system struggles on colder mornings, we can identify whether it is normal operation or a true malfunction. Apex Residential Solutions also services hybrid dual-fuel setups where a heat pump works alongside a furnace for better cold-weather backup.


Heat pump installation and replacement

Efficient Comfort with the Right System and the Right Setup

A properly installed heat pump can provide efficient comfort for Metro Atlanta homes throughout the year. We install central heat pumps and can also recommend ductless heat pump solutions for bonus rooms, additions, and homes where ductwork is limited. Apex Residential Solutions helps you choose the right capacity, explains efficiency ratings in simple terms, and ensures the system is set up for balanced airflow and reliable operation. If you are switching from an older furnace and AC setup, we will confirm compatibility and handle the conversion correctly.


Common signs your heat pump needs service

What Homeowners Notice Before a Breakdown

Heat pumps often give warning signs before they stop working completely, and catching them early usually saves time and cost. Here are issues that typically mean it is time to schedule service:


  • Heat pump not heating even though it is running
  • Cool air from vents during heat mode outside of normal defrost behavior
  • Outdoor unit frozen over more than usual
  • Loud noises coming from the outdoor unit or indoor blower
  • System won’t turn on or keeps tripping breakers


If you are seeing any of these issues, Apex Residential Solutions can diagnose the cause and restore safe, efficient operation.


Maintenance matters even more for heat pumps

Because the System Runs All Year

Heat pumps work in every season, which means they benefit from consistent maintenance. Routine service helps protect efficiency, reduces wear, and keeps airflow and refrigerant performance where it should be. Apex Residential Solutions typically recommends seasonal checks so your system is ready for summer cooling and winter heating. Maintenance also helps prevent the kind of sudden failure that happens when the system is under heavy demand. If you want the easiest approach, our maintenance plan can keep your schedule consistent.


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Heat pump FAQs

Answers for Atlanta-area Homeowners

  • Why is my heat pump not heating when it gets cold?

    Heat pumps can lose heating capacity as outdoor temperatures drop, and some systems rely on supplemental heat to maintain comfort. If your system is not keeping up, the issue could be refrigerant, airflow, thermostat setup, or a defrost control problem. Apex Residential Solutions will test operation and confirm whether the system is functioning normally or failing under load. Once we identify the cause, we will explain the fix and what performance you should expect afterward.

  • Do heat pumps work well in Georgia winters?

    Yes, heat pumps are a strong fit for Metro Atlanta because the climate is mild for much of the winter. Modern heat pumps can provide efficient heat through most seasonal temperatures, and many homes rely on them as primary heat. During colder snaps, supplemental heat or dual-fuel systems can help maintain comfort. Apex Residential Solutions can recommend the best setup based on your home and comfort expectations.

  • What is the lifespan of a heat pump?

    Many heat pumps last around 10 to 15 years, depending on installation quality, runtime, and maintenance. Because they operate year-round, consistent service plays a big role in reaching the upper end of that range. Apex Residential Solutions can evaluate your system’s condition and help you plan for repair or replacement at the right time. A well-maintained system is usually more efficient and more reliable over the long run.

  • Is a heat pump more efficient than a furnace?

    Efficiency depends on outdoor temperature, fuel costs, and the equipment type. Heat pumps move heat rather than generating it, which can make them very efficient in mild conditions common around Atlanta. Gas furnaces can provide strong heating output during colder weather and may be preferred in certain homes. Apex Residential Solutions can help you compare operating costs and comfort so you choose the option that fits your household best.

  • Do you service ductless mini-split heat pumps?

    Yes, ductless mini-splits are heat pumps and we repair and install them. They are a popular choice for additions, garages, bonus rooms, and spaces that need targeted heating and cooling. Apex Residential Solutions can recommend the right layout and capacity so the system performs well without overworking. If you already have a ductless system that is struggling, we can diagnose the issue and restore comfort.